Last updated: July 26, 2026
AirFix Heating & Cooling and Appliance Repair (“AirFix,” “we,” “us,” or “our”) respects your privacy. This policy explains how information may be collected, used, and shared when you visit airfix.repair or contact us through the website.
Information you provide
When you submit a service request, schedule a callback, call, email, or message us, you may provide information such as:
- Your name, phone number, email address, and ZIP code
- The service you need and details about your equipment or problem
- Your preferred appointment or callback time
- Other information you choose to provide
Please do not submit sensitive information that is unnecessary for arranging service.
Information collected automatically
The website may automatically collect information about your visit, including:
- Pages viewed and links selected
- Browser, device, and approximate location information
- Referring website and advertising campaign information
- Dates, times, and general interaction data
- Cookie and similar identifier information
Analytics and website tools
We use Google Analytics to understand website traffic and campaign performance. Google Analytics may use cookies and similar technologies to collect usage information. Learn more about how Google uses data from partner sites.
We use Microsoft Clarity to understand how visitors interact with the website through measurements such as clicks, scrolling, navigation, and session-replay data. Learn more in the Microsoft Privacy Statement.
The website also uses Google services to process contact requests and provide callback scheduling. If you use an external service such as Google Calendar or WhatsApp, that provider’s privacy terms apply to your interaction with it.
How information is used
We may use collected information to:
- Respond to service requests and questions
- Schedule callbacks or service appointments
- Communicate about requested services
- Operate, secure, and improve the website
- Measure advertising and website performance
- Detect spam, misuse, or technical problems
- Maintain appropriate business records
- Comply with legal obligations
How information may be shared
Information may be processed by service providers that support website hosting, analytics, communications, scheduling, and form delivery. These currently include Google and Microsoft services.
We may also disclose information when reasonably necessary to comply with law, protect people or property, investigate misuse, or complete a business transfer. Service providers may process information under their own terms and privacy policies.
Cookies and your choices
Google Analytics, Microsoft Clarity, and related services may use cookies or similar technologies. Analytics and advertising storage are denied by default unless you select Accept in our consent banner. Selecting Decline keeps that storage denied.
You can change or withdraw your choice at any time by selecting Cookie Settings in the website footer. You can also restrict or delete cookies through your browser settings. Disabling cookies may affect analytics or certain website features.
Google also provides a Google Analytics opt-out browser add-on.
Where applicable, you may also request access to, correction of, or deletion of personal information by contacting us.
Data retention and security
We retain information only as reasonably necessary for the purposes described above, legitimate business records, dispute resolution, and legal obligations.
We use reasonable safeguards intended to protect information. However, no website, transmission, or storage method can be guaranteed completely secure.
Children’s privacy
This website is intended for people seeking home or business repair services and is not directed to children under 13. Please contact us if you believe a child submitted personal information through the website.
Policy updates
We may update this policy as our website, services, or legal obligations change. The revised policy will be posted here with an updated revision date.
Contact AirFix
Questions or privacy requests may be directed to:
AirFix Heating & Cooling and Appliance Repair
Morton Grove, Illinois
Email: airfix77@gmail.com
Phone: +1 (312) 995-4575